Athens County 911 Emergency Communications

Our Core Values

Teamwork

Our team is supportive of each other's efforts, loyal to one another, and care for each other both personally and professionally.  We value and recognize every individual for their unique skills, talents, and contributions.  We trust one another to prepare in a way that prioritizes the reputation of the team and Athens County 9-1-1.

 Safety

We fully acknowledge the critical role we play in the emergency response system, and we are committed to ensure the safety of our citizens and first responders. Equipped with state-of-the-art technology, extensive training, and a dedicated team, we actively mitigate risks to the public and our personnel during fires, police incidents, and medical emergencies.

Excellent Customer Service

We aim for excellence in everything we do, with our interactions with those we serve being our top priority. We take pride in delivering high-quality service to our customers and strive to uphold the highest standards of excellence.

Integrity

We value honesty and integrity in our employees. They help build public trust and establish a strong foundation for future relationships, both within the organization and with external partners. We are committed to honoring our commitments, keeping promises to one another, and being truthful in all our actions and communications.

Accountability

Above all else, we recognize that we are here to meet the public's needs, and therefore, we take responsibility for our decisions and actions.  We recognize the gravity of our decisions in determining the outcome of an incident and the importance of making sound decisions, exercising good judgment, and collaborating with our team to achieve the best possible outcome.

Respect/Trust

We are dedicated to fostering a work environment where trust and respect are paramount. It's crucial that we engage in open and honest communication. Let's make a concerted effort to truly listen and understand each other, treating everyone with kindness, compassion, dignity, and tolerance.

Professionalism

We are committed to delivering exceptional quality and promoting personal and professional growth. We continually develop and maintain a high level of skill and knowledge through continuous training across all aspects of our work. Success for our team hinges on a positive attitude and a strong dedication to customer service. We require our members to uphold the highest standards of professionalism and conduct themselves in a manner that effectively represents the vital role of a public safety dispatcher.